Privacy Policy

Last updated: April 30, 2025

Squawk AI (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our iOS app and website at https://bettersquawk.com.

1. Information We Collect

   We may collect the following types of information:

   • Account and Contact Information
     • When you create an account or contact us, we may collect your name, email address, and optionally your phone number. Aircraft issue submissions may be associated with your account to support troubleshooting and history tracking.
   • Aircraft and Log Data
     • When you use the app to submit maintenance reports, we may store aircraft tail numbers, issue descriptions, and other operational data you provide.
   • Device and Usage Data
     • We may collect anonymized usage metrics (e.g., screen views, taps) to improve app performance and user experience.

   Note: We do not collect or process payment information. All transactions are handled securely by Apple.

2. How We Use Information

   We use your information to:

   • Provide and improve the Squawk AI app
   • Enhance the accuracy of issue analysis and suggestions
   • Respond to technical support requests
   • Communicate critical service updates

3. Sharing and Disclosure

   We do not sell your personal information. We may share data with trusted service providers (e.g., cloud hosting or analytics platforms) under strict confidentiality agreements. We may disclose data if required by law.

4. Data Security

   We use encryption, access controls, and secure storage practices to safeguard your data. Account login and communication with our servers is encrypted via HTTPS.

5. Your Rights

   You have the right to:

   • Request access to the data we have collected about you
   • Request deletion of your account and associated personal data

   • Account Deletion

     • You may initiate account deletion directly from the app. Once confirmed, your account and authentication data will be permanently deleted within 48 hours. Some anonymized conversation data may be retained to improve app functionality but is no longer associated with your identity.

   For access or deletion requests, contact: [email protected]

6. Children's Privacy

   Squawk AI is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

   We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest version. If we make material changes, we will notify you via the app or email.

8. Contact Us

   If you have any questions about this Privacy Policy, please contact us at: [email protected]